Return & Exchange Policy

At Tankers, customer satisfaction is important to us. We aim to provide you with high-quality water tank covers that help keep your water cool during the summer. If there is any issue with your order, please read our return and exchange policy below:

 

1. Size Issues

  • If we send you the wrong size that is different from what you ordered, we will accept the return and send you the correct size at no extra cost.
  • If you ordered the wrong size by mistake, we will also accept the return. Once you send us the correct size you need, we will send you the right product.

 

2. Damaged or Defective Products

  • If the product is damaged or torn when you receive it, we will accept the return and send you a replacement.
  • We do not accept returns for damage caused after delivery, such as tears or damage that happen after the product is in your hands.

 

3. No Refund Policy

  • We do not offer cash refunds.
  • In case of an issue, we will send you the correct product or replacement, but we do not return money.

     

4. Return Time Frame

  • In case of any issue, we only provide a replacement or the correct product based on your order.
  • If you are unsure, please refer to this Refund Policy page before placing your order.

     

5. Return Process

To request a return or exchange:

  1. Contact us via: 
  1. Provide your order details and photos (if applicable).
  2. Wait for our team to confirm the return.
  3. Send the product back in its original condition.

 

X